Hmmm I always found their support to be decent but they didn't have much competition from the looks of the other contenders (Not a fan of Daisy). Zen are brilliant and would have edged it in my opinion if they were a bit more price competitive.
http://www.ispreview.co.uk/index.php/2012/06/griffin-wins-best-uk-isp-comms-business-awards-2012.html
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